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Pick 'n Pay notice cyberspace complaint

After my cyber complaint, on HelloPeter and on my blog about the chicken I bought at Pick n Pay 2 weeks ago, I finally have received some apologetic phone calls.

I did get an email 36hours after filing my complaint at HelloPeter, asking if I have been contacted by Pick n Pay or not. Today there was a comment stating:

Hello Greg
Thank you for your comments, I have sent your message to the General
Manager of the region, who will contact you shortly.
Kind Regards
Mary - Anne Hattingh


Anyways, John, who phoned me from the Grahamstown Pick n Pay sounded quite confused when he told me that my complaint was in cyber space already, and that is why it took some time to get back to me.

My post, entitled Pick and get Sick - how to gag before you dine was also listed on Pick n Pay s Google Finance page, in the news section.

With the compensation on its way and some very friendly and apologetic phone calls I am quite impressed to have gotten this feedback from their management. So, two thumbs up for posting your complaint on your blog, listing it on HelloPeter and being patient, then again, maybe it takes less time when bringing back the product straight away.

There